RIYADA / PEOPLE FIRST
Data requests & account deletion
How to contact Riyada about access, correction or deletion, and the status of the Yusr deletion workflow.
Website information · v0.1 · Updated
Request access, correction or deletion
Send an email to info@riyada.me with “Privacy request” in the subject. Identify the information or account concerned using the minimum necessary detail. Do not attach an identity document or password. Proportionate verification may be needed before releasing or deleting personal data.
Website and future app
The website has no Yusr account registration. Clear browser site data to remove local preferences. Messages you actually send by email are separate from browser data. The future app needs an in-app account-deletion process and tested provider-token revocation before release.
The 30-day backup requirement
The approved maximum for deleted-account personal data in recovery backups is 30 calendar days. Active-system deletion and backup expiry are separate steps. The infrastructure, versioned copies, replicas and third-party recovery arrangements have not yet been verified against this requirement, so compliance is not claimed.
Retained records and complaints
Legally required records and valid legal holds must be assessed and separated from ordinary account data. Contact us if a request remains unresolved; applicable rights to complain to SDAIA are unaffected. No unverified deletion completion date is promised here.