YUSR / يُسر
Yusr questions, answered
Honest answers about launch status, proposed plans, privacy, payments and the illustrative Yusr demo.
What is Yusr?
Yusr is Riyada’s personal AI assistant in development, intended to help organize everyday tasks, draft text and make information easier to work with.
Who is it for?
People looking for practical everyday assistance in Arabic and English. Consumer access is not open yet.
Is Arabic and English supported?
Both languages are part of the intended product. This website and its illustrative examples are available in both; production app quality remains to be verified.
What can I use today?
You can explore the website’s prepared interactive examples. They do not call a live AI model, record audio, access other apps or make bookings. The consumer app is not offered for download here.
Will there be a free version?
A Free plan is proposed, with 20 standard requests per month. Availability, the definition of a request and final limits will be confirmed before launch.
How much is Pro?
Pro is proposed at SAR 39 monthly or SAR 349 annually, with 300 standard requests per month. These are planning figures, not an offer for sale. Voice and other costly capabilities need separate confirmed allowances.
Can I cancel, and will subscriptions renew?
There is no subscription to start or cancel on this website today. Before any launch, the billing cycle, renewal consent, cancellation route and access end date will be shown before purchase.
How are refunds handled?
No web payments are accepted here. Future web refund terms are under review. Apple-managed purchases, if offered, use Apple’s refund process. Contact info@riyada.me about a charge you believe relates to Riyada; never send card details.
How do I request deletion?
Email info@riyada.me with the subject “Privacy request”. Explain the request without sending an identity document. We may need proportionate verification. A production Yusr account-deletion workflow has not been verified for launch.
How long might deleted data remain in backups?
Riyada has set a maximum of 30 calendar days for deleted-account personal data in recovery backups. Technical enforcement across the future app and providers is a release requirement and is not yet verified. It is not a current operational guarantee. Legally retained records are assessed separately.
Will my data train AI models?
The website demo does not send prompts to an AI provider. Training, retention and provider arrangements for the future app must be confirmed and disclosed before users submit data. We cannot make a blanket no-training claim today.
Can Yusr access my calendar, email, contacts or microphone?
This website does not request those permissions. Future integrations would need supported connections, clear purposes and applicable permissions. No connection is implied by the preview.
Which payment methods are accepted?
None on this website at present. A future eligible web payment route is subject to merchant approval and testing. Digital purchases within iOS will follow the applicable Apple purchasing rules.
Is Yusr a professional adviser?
Yusr is not presented as a bank or a financial, medical or legal service. AI can be wrong. Use qualified professionals and verify information before consequential decisions.
How do I contact support?
Email info@riyada.me. Include the page or issue and the steps needed to reproduce it. Do not send passwords, full card details or sensitive conversations. We do not advertise 24/7 support.
Where is Riyada registered?
Riyada Smart Solutions Company is a Saudi limited liability company (one person), based in Riyadh. Commercial registration / national number: 7052513905. Full company details are on the company information page.