RIYADA / PEOPLE FIRST
Complaints & escalation
Contact Riyada with a complaint, include useful details and request review of an unresolved issue.
Website information · v0.1 · Updated
Make a complaint
Email info@riyada.me with “Complaint” in the subject. Describe what happened, the page or purchase channel, relevant dates, any order reference and the outcome you are seeking. Do not include card details or unrelated personal information.
Review and escalation
Ask for acknowledgment and keep the email thread as your record. If the matter remains unresolved, reply requesting a further review and include the earlier correspondence. We do not promise automated ticket numbers, continuous support or a fixed response time that has not been operationally confirmed.
External routes
Applicable rights to contact Saudi consumer-protection authorities, SDAIA for personal-data concerns, or the relevant purchase platform remain available. A complaint to Riyada does not remove statutory rights.